Romans, Ancient and Modern

So, the freshly appointed Sunderland manager Paolo Di Canio has renounced his fascism.  In spite of being pretty firmly opposed to the views Di Canio has just distanced himself from, I found myself troubled by this.  I shared these thoughts with my Dad, and he encouraged me to share them more widely.

It’s almost impossible, it seems, to have a rational debate about this.   Even the normally voluble biographer of Di Canio, Garbriele Marcotti, became momentarily tongue-tied and evasive when discussing this topic.  Football in Britain is gripped by a narrative of fighting racism, of “zero tolerance” (whatever that means) and of taking a stand.  This has been a difficult path to tread at times and some of those involved are to be congratulated.

But Di Canio is a fascist, not necessarily a racist.  In a country like Britain with little history of extremist politics, it seems hard for people to understand the difference. I would like to see Di Canio’s disregard for democracy challenged, not his non-existent racism.

And then, we should remember that Di Canio comes from a country where the main opposition parties have been communists for much of his lifetime, a country which has consistently had weak democratic governments since the end of fascism, and which has frequently elected an obvious crook, and which only became a nation state in the mid 19th century.  His perspective becomes more understandable, even if objectionable.

People in Britain see fascism through the lens of the Second World War and are seemingly hard-pressed to distinguish it from Nazism.  But fascism’s origins are in ancient Rome, the fasces symbolising the power of a unified state.  I don’t share Di Canio’s (now renounced) politics.  I believe very firmly in some other things, such as empathy, compassion, and diversity – something else we can find inspiration for in classical antiquity:

I am a human being, I consider nothing that is human alien to me.

Heroes needed! Firefox OS brand survey

If you’re reading this in your second language, there’s every chance that you could be a big help to us in launching Firefox OS.  Firefox OS is, of course, one of the most exciting developments in the history of the Mozilla project and squarely addresses this biggest threat to the Web today: the rise of proprietary mobile stacks.  Firefox OS is all about breathing new life and, yes, openness, into the mobile Web.

We’ve named Firefox OS “Firefox OS” for a number of reasons.  It wasn’t obvious to me that we should name it after the browser, but there are some important factors that inform this decision.  Ultimately, “Firefox OS” has the best chance of attracting users, and attracting the investments of important partners, to the platform.  Without rehashing that debate too much, it goes like this:

We need to consolidate our investment, and that of our partners, on a particular brand.   Mozilla is a house of brands, rather than a branded house.  We’re now taking Firefox and making it a house of brands for a mobile ecosystem.  The alternatives are to create a new sub-brand, and continue with the house-of-brands arrangement of today, while incurring the expense and risk of trying to create a new consumer-facing brand, and giving us a confusing product (multiple brands on one phone) in a market (mobile phone operating systems) that is characterised by great simplicity.  If you’re glazing over, don’t worry.  The point is this: we need to know how strong the Firefox brand is in many parts of the world.

If you are able to translate English into one of these locales:

China (zh-CN)
India (hi-IN)
Indonesia(id)
Malaysia(ms)
Philippines
Thailand (th)
Vietnam (vi)
Belgium (fr)
Bulgaria (bg)
Croatia (hr)
Finland (fi)
France (fr)
Greece (el)
Italy (it)
Netherlands (nl)
Slovakia (sk)
Sweden (sv-SE)
Turkey (tr)
Ukraine (uk)
Ecuador (es-EC)
Morocco (ar, fr)
Nigeria (en)
Tunisia (ar)
Japan (ja)
Singapore (en, ms)
Portugal (pt-PT)
Romania (ro)
Serbia (sr)

you can help!  The bug to jump on is Translation of Firefox OS market research study for additional locales and the file to translate is hereMilos and I are here to help too.

And lastly – a big thank you to Dwayne, Fernando, Inma, Anas, Pavel, Peter, Coce and Alexander for your help with this already.

updated Swedish and Greek locales

Softening the blow

So, I gather than many Chelsea supporters are less than thrilled that Rafa Benitez is their new coach.  From what I can gather, it’s the way his Liverpool team managed to deflect Jose Mourinho’s juggernaut of a side in the 2005 and 2007 Champions League semi-finals that especially rankles.  Mourinho’s evident bitterness probably doesn’t help, and many recall Benitez’ Liverpool playing rather conservatively too.

That last point may be true – but Benitez proved himself a master of maximising returns from his playing staff.  Both Fernando Torres and Steven Gerrard enjoyed the form of their careers (and were both genuinely world class players) under Benitez.  And Benitez’ 2005 Champions League win still stands out as the least likely at least since the 1980s.  It’s easy to forget, but have a quick look through the teams that started that night in Istanbul:

AC Milan

GK 1 Brazil Dida
RB 2 Brazil Cafu
CB 31 Netherlands Jaap Stam
CB 13 Italy Alessandro Nesta
LB 3 Italy Paolo Maldini (c)
DM 21 Italy Andrea Pirlo
RM 8 Italy Gennaro Gattuso
LM 20 Netherlands Clarence Seedorf
AM 22 Brazil Kaká
CF 7 Ukraine Andriy Shevchenko
CF 11 Argentina Hernán Crespo

Liverpool FC

GK 1 Poland Jerzy Dudek
RB 3 Republic of Ireland Steve Finnan
CB 23 England Jamie Carragher
CB 4 Finland Sami Hyypiä
LB 21 Mali Djimi Traoré
DM 14 Spain Xabi Alonso
RM 10 Spain Luis García
CM 8 England Steven Gerrard (c)
LM 6 Norway John Arne Riise
SS 7 Australia Harry Kewell
CF 5 Czech Republic Milan Baroš

 

Aside from the ‘keeper (who himself won 90-odd caps for Brazil), the Milan side is a whos-who of the last decade, while only four or five of the Liverpool side were in Benitez’ long-term plans at all.  So, memories of Benitez are possibly coloured by the fact that the man is a pragmatist, and, to paraphrase Winston Churchill, he had much to be pragmatic about.  However, there are two other aspects of his Liverpool side that I admired.  Firstly, devotion to duty – modelled by Benitez himself.  His side would give everything on the pitch.  And secondly – discipline, tactically and emotionally.  Benitez’ players adopted a system almost robotically and played a very clean game.  In all but emotional discipline therefore, I’d characterise Benitez as a similar coach to Mourinho.  And Benitez’ pragmatism tends to express itself in the form of elaborate tactical plans in any given situation, so, for close observers, it’s compelling stuff.

Now, for all this, and just in case anyone has forgotten, Benitez is also more than capable of getting top players to express themselves.  Never have I seen Liverpool so badly humiliated as when they faced Benitez’ great Valencia in 2002:

Good luck, Rafa.

I’m mobile

Dawn was a long way from cracking when I set off on Monday to make the 2,000 mile round trip to attend the Guardian Mobile Business Summit in London.   So, when Richard Holdsworth of Wapple put forward the notion that we should consider the user as mobile, rather than their device, I had to feel the man had a point.
As I wrote I’m increasingly interested in how content owners perceive the Web and mobile.  I’d hoped to hear more from media companies, although with hindsight, I was probably at the wrong place to hear a balanced perspective on old business models versus emerging ones.  We were firmly in the land of the new.   No matter: I did hear a number of interesting and new (to me) thoughts.  Those that especially stuck with me.  My interpretations:

Ilicco Elia refreshing regrets about mobile advertising: that it can appear a race to the bottom on a number of micro-measurements that speak to conversion rates and (presumably) awareness, but little engagement beyond that.  What new experiences was mobile enabling, beyond a quarter-page sized ad?   A good (perhaps rare?) counter-example might be something like Gameloft’s branded games.  There was little doubt in the Finch household, after all, that we would be seeing Ice Age 4 when it arrived in our local cinema.  Ilicco went on to indicate that mobile was supposed to promise many of the things the Web was to: more predictability, relevance, measurability, but that the corpus of work in the offline world is huge and does not yet exist in mobile (or Web).

I especially enjoyed Jan Chipchase’s ramble through users finding new use cases for functionality, and then his (unsettling?  dystopian?) imagining of a world where facial recognition is instant (although there seemed to be some question about how “real” Google’s Project Glass is), I do at least know that Steve Lau is real.   We all know (even if we don’t understand) that our cognitive processes are profoundly influenced by technology.  Jan put forward the notion that soon our social vocabulary, even our ego, will be influenced by such things as facial recognition, and that this is coming sooner than we might realise.  How do we deal with that?

William Perrin, founder of Talk About Local was amongst the bulls about augmented reality.  It was perhaps strange timing to be discussing Aurasma given that news broke later in the day of HP’s write down of Automony’s valuation. But I liked Talk About Local.  I’ve had reservations in the past about things like Faces of the Fallen, which serve partly to highlight the digital divide in the most grimly stark manner (after all, the civilian casualties of Operating Iraqi Freedom and Operation Enduring Freedom remain literally countless).  Such projects contribute to a sense that the Internet is only teaching us more about things we might otherwise know about.  Talk About Local seems somewhat more community-serving, however.

Of course, I was keen to see the level of interest in Firefox OS.  I think that the audience was entirely engaged and there seemed a palpable sense of disappointment that Andreas wasn’t talking about a UK launch.  Perhaps my bias is showing.

…or perhaps not.
Either way, there’s impatience and palpable desire for HTML5.  Speaking of which: there was an app for the event.  All in all, it was pretty useful, but not terribly stable on a Galaxy SII running ICS.  I saw nothing in the app that an HTML5 app couldn’t do today, probably with more stability on a wider variety of screen sizes…

“A great time to be a Mozillian”

The estimable Glyn Moody wrote in very positive terms about the Mozilla Festival that took place in London last week.  As well as pointing out Firefox’s recent bouncebackability, he correctly points out that there’s much more to Mozilla than releasing Firefox.

Reading through Glyn’s list of projects he encountered at the festival (he lists 7, but I suspect he could have identified several more), you might conclude that Mozilla lacks a certain focus.  That is in fact far from the truth: I don’t believe that I’ve known Mozilla to be more focused in all my time with the project.  We have opportunities to influence the direction of the Internet, and keep the Web at its centre, but we simply need to make sure we pick the appropriate targets.  Let’s not deny it: the Web appears to be under constant threat, from the Balkanisation of the Internet to proprietary stacks, to clumsy legislative measures  (SOPA, ACTA), to Wired magazine’s ill-advised sensationalism.

The way I think of this is that Mozilla has to grow stakeholders in the open Web.  (What does that even mean?)  When we read about content owners going out of business, or doing things that seem irrational or short-sighted, the response shouldn’t be to shrug and assume that their business model is outdated.  Their business model may be outdated, but if the Web isn’t enabling a new one for them, then the Web is failing them.  Not every profit margin is a market failure: content has value, and simply because the marginal cost of production approaches zero, it doesn’t mean that content owners should be beholden to other interests to make money.

Similarly, if we read that a network operator has a stated opposition to net neutrality, our reaction shouldn’t be solely one of indignant repudiation, however cathartic that might be.  We should understand what would need to change for network operators to value the open Web as the driver of their business.

And if we think that the health of the Web is dependent upon a narrow coalition of powerful private economic interests, we should be concerned.   As a wise colleague of mine says, one should be wary of elites.

The disruptive power of the Internet has been fascinating to observe.  And long may it continue.  However, if disruption only serves to consolidate economic power with a few interests, something is wrong.  There should be (and I use the word advisedly) cannibalistic opportunities for the disruptees too.

These are things that we need to enable. This takes a focused strategy. And this is exciting work.

We’re already seeing the interest in the industry for Firefox OS, and amongst web developers for the new APIs being created to make Web development as rich as native development on mobile platforms.  That’s just a start.

But there is a downside , or if you prefer, a corollary to this, and one I want to explore: focused strategic execution is not necessarily conducive to community participation.  If Mozilla is working to (for example), release a smartphone with a network operator partner in (for example) Latin America, then how do you get excited as a contributor in (for example) Bulgaria?    How do we marry the commercial “heft” of a major partner with the broad spectrum of interests and abilities that the Mozilla community at scale represents?  I don’t have a good answer for that yet.

Glyn’s article was especially welcome as I regard him as both a friend of Mozilla (he keynoted at MozCamp 2009) and a truth teller.  The piece he published in August this year, about the importance of participatory structures in open source communities, should be provocative and somewhat uncomfortable reading for anyone at Mozilla.

And this is my paradox.  To be true to our mission, we have to think broadly.  And to be successful, we have to be strategic and focused.  And to be us, we have to be participatory.

Proof of…something

While I have a certain queasiness about the rapaciousness with which football (soccer) has sucked the life money out of so many other sports (and especially rugby league), and how what used to be a guilty pleasure is now a somehow unavoidable topic of polite conversation, the sport still consumes my imagination.

I recall watching Zlatan Ibrahimovic in his first season at Ajax about 11 years ago.  He was gangly, a misfit, overconfident and yet completely out of tune with his team-mates.  He was comical.  And I was resentful of  the praise he garnered in the 2004 European championships, while the graceful Henrik Larsson seemed to be so undervalued by the Swedish public (even after that diving header against Bulgaria).  And so, like many English football fans, I’ve always had a resistance to the notion that Zlatan is truly a great.  He’s the classic flat-track bully, winning a sequence of domestic titles by crushing smaller opponents, but conspicously failing in the Champions League and in major international tournaments.

__________________________________

Last night, I finished work late, went to the supermarket, got home, made myself something to eat and sat down with my scrambled eggs and my jetlag late in the first half of England-Sweden.  England-Sweden – a fixture that has never set my pulse racing, and yet, is pregnant with memories.  The summer of 1992 was an poignant one for me, and I picture Graham Taylor’s England sliding out of control.  More importantly, I think of 2002, and watching a rather tedious game with the-then-future-Mrs Finch; and the rematch, 4 years later, which we missed as the by-then-Mrs Finch gave birth to our first daughter Emma; this past summer, being off work and with my family for what was one of the most enjoyable games of Euro 2012.  Alone with my memories, my eggs and my tabasco sauce, I drifted off.

I woke up late in the second half to the noise of a crowd going wild.  Well, going as wild as a Swedish crowd goes.  England’s 2-1 lead somehow pulled back to 3-2 to Sweden.  I saw a beaming Zlatan, fresh from completing a hat-trick.  Bleary-eyed, I focused on the remaining minutes of the game.  And then I saw this:

It’s like Zlatan scored that hat-trick just to wake me up to say, “you won’t want to miss this”.

There’s so much to love about this goal: the breadth of Zlatan’s imagination, his speed of thought, his sudden and total commitment to a wholly improbable outcome, and, yes, his ability to prove me wrong.

Still – he’s never done it in a big game, eh?

update: due to the parlous state of international copyright, these videos are being taken down.  In Sweden, you can see the goal on TV4’s website, once you’ve sat through a minute (literally a minute) of adverts for winter tyres, pasta sauce, digital cameras and various other things you might not actually need.

On being disintermediated

So, I’m back.
Back for 6 weeks already, in fact – how time flies – having spent an incredible summer with the family.  I reflected on my own situation when I read this in the Guardian, Forget the balance, this is the merge, a slightly depressing article for a number of reasons: firstly its conclusions (there is no balance), but also its assumption that only mothers need to consider time with their children (to the Swedish resident, it’s clear that fathers and children need to prioritise time together just as much).  Equally, those without children need their balance just as much, in order to grow as people.

Anyway, having spent several weeks largely away from screens (email, IRC… especially email), I felt refreshed.  And I had to consider this when reading the miserable story of a wretch from Lancashire who was “trolling” the family of abducted, presumed murdered, schoolgirl April Jones.

How does someone sink so low?  Well, people have always told sick jokes.  Not everyone – certainly I’ve always been too squeamish – but many do.  I tend to smile wanly, perhaps groan, to show I’m not amused but nor have I taken offense.  After all, once chooses to take offense, doesn’t one?

No.  Not always.  Not entirely.  Not when your daughter is missing, presumed murdered.  You’d have to be absurdly tranquil not to take offense.

Those of us in the Internet industry talk of “disintermediation” as the malaise afflicting network operators, excluded from being able to offer differentiated value-add to their users.  But the Internet disintermediates people too.  One only has to read a comments thread on -and I’m going out on a limb here- just about any online forum to find deeply uncivil exchanges.  People seem to delight in attacking each other online, and in hurting each others’ feelings.  There is almost a sense of liberation for so-called trolls: this piece, “Meeting a troll…” is very instructive.  The false sense of anonymity the Internet conveys allows people with limited imagination and empathy do very unpleasant things.  I pity the person who behaved so vilely towards the family of April Jones: he isn’t a fully-formed person, or at least, is capable of behaving like he isn’t one.  I’m sure he’s no parent himself.  I’m equally sure he wouldn’t behave like that in the company of that poor family.

But then, this isn’t just an Internet phenomenon.  In the mid 1990s, the term “road-rage” was coined, describing how recklessly and aggressively people could behave in situations of stressful traffic.  I’ve been a passenger in cars where the driver has “retaliated” for a perceived slight.  I may even have quietly cursed under my breath at being cut up myself.  Where does this come from?  I’m sure studies have been done, but my jaded perspective identifies three causes: busier roads seems fairly obvious; a self-righteous egotism or sense of entitlement (think Gordon Gecko); and the simple fact of being in your own isolated environment.  Or, as Gary Numan put it:

Here in my car
I feel safest of all
I can lock all my doors
It’s the only way to live.

Now, the clever souls at Wieden+Kennedy think that Facebook  is like a chair.  And the rest of the Internet cannot wait to tell us what other things Facebook is like.

Well, let me make my contribution:

Those of us in the industry need to pay attention to the harmful effects, the lack of humanity, that existence behind a screen can give rise to.

Parental Leave

In case you’re wondering where I am this summer – I am taking a couple of months to be a full-time parent, as is customary for both mother and father throughout the first 6 years of a child’s life in Sweden.  (i.e. we’re not expecting #3).  I’m very grateful to my employer and my colleagues for their flexibility in this.  Back in August.

Image

“What we laughingly call the real world”

The study of industrial economics is, what, 235 years old?  And it was only about 220 years old when I struggled through a joint honours programme.  There I was exposed to the eloquence of (inter alia) Dr Quentin Outram.  I recall his delight in exploring theory A and critique B before tossing both on the bonfire, with contemporary thought C, as he said with a chuckle, “in what we laughingly call the real world”.  His subtext (or what I understood it to be) was that our attempts to explain reality will always be doomed to revision, that there will always be a reality yet more real that the one we’re currently dealing with, just like in Inception The Truman Show The Matrix Fight Club.

So…is anyone actually using Google+ (at least, for what Google hope you’ll use it for?).  Facebook perhaps wasn’t a great original invention, but it generated what you might call “critical mass” and has quickly evolved into a platform.  Google+ seems to think it has identified the fatal flaw with Facebook: that one’s friends are not homogenous group but rather, several smaller circles.  Paul Adams of Google had demonstrated as much over a year ago. We have circles of friends.  That’s wisdom so great that it verges on common sense.

I read with interest the complaints of Violet Blue (if that is her real name) about Google+’s “drama”.  Google is, after all, desperate to get this right.  And they believe that they are fixing the fundamental flaw of Facebook, MySpace, Twitter et al.

Google+ will

make connecting with people on the web more like connecting with them in the real world.

Except it won’t.  It may yet be successful.  Google may yet bring to bear the massive quantities of information they have and gather up Facebook’s users, but let’s not pretend Google+ or Facebook or anything else are like connecting “in the real world” was, or is.  Facebook caters to (amongst other things) exhibitionism.  It’s partly popular because exhibitionism is easier in Facebook than it is in the real world.  And it keeps friendships alive that would not survive, or simply were not possible in the real world.

As for circles of friend – yes, they certainly do exist.  But “circles” is the wrong name for them, as they aren’t circles, at least, not from the perspective of the person who is at the centre of them.  They’re irregular, they overlap and you are not equidistant from all points.  Who has not, at some point, had a “best friend”?

Just as social media is changing friendships, so is the nature of friendship informing how social media works.  But after nearly two and a half centuries of the dismal science, events of the past two years tell us that we retain a great ability to wholly ignorant of how we “really” work.

Season 2011-2012

I read in May that the proportion of households in the US with television sets is now in decline.  Some speculated that this was still an after-effect of the 2008 crash, but I suspect more likely is that people are substituting TV for online video services.

Personally, I don’t watch much television apart from football, (which actually means I watch rather a lot of television).  And with a new season, comes a heightened appetite for footy-ogling restricted only partially by family obligations, my family’s generous but observably finite patience, and the fact that still most games are played concurrently.

But  hope beats loud in the heart of this Fantasy League manager, and so I therefore enjoy services like the Guardian’s minute-by-minute and clock-watch, which enable me to keep abreast of all games at once.

But this season, those services are no longer auto-updating; as Jacob Steinberg explained in Saturday’s season-opening clock-watch:

3.32pm: A lot of you are asking about the absence of the auto-refresh tool. Basically we’re not allowed to use it due to the media’s disagreement with the leagues. You’ll have to press F5 instead. STOP FOOTBALL, I’m sure you’ll agree.

Got that?  No more hands-free browsing of live football scores.

While this conjures up a rather fanciful image of today’s custodians of the sport, in some bizarre echo of the game’s founding purpose, being motivated still by a concern to preserve the eyesight of the nation’s youth, you might almost forget that these are live text updates of football scores we’re talking about.

So, yes, live text updates pushed to the browser now fall under some definition of broadcasting rights.  And yes, we’re reminded yet again that a powerful and flexible browser remains a bulwark against some fairly crazy legality – in this case, the definition of what “broadcasting” a game means.  But still, Firefox users can install an extension such as Reload Every and get on with enjoying automatic text updates.

It’s 2011.  And by the time this season ends, it’s 2012.  And yet, I’m reminded of something Asa wrote back in 2005:

the user is no longer just a spectator, he’s a participant.

…and that’s true even when he’s a spectator.

p.s. not all open web doom and gloom around the Guardian’s start to the season.  I loved this css-powered kit guide.

Bad good journalists and conservative rock stars

I’m jet-lagged, having just got back from a week in California, where I was also jet-lagged.  When in the States, I tend to watch (amongst other things) Fox News on telly.   This appalled some friends that I mentioned it too, but I have my reasons.  Fox News adds piquancy to any visit.  It’s genuinely weird to me, but it’s also mainstream.  I would probably find it upsetting if I lived in the US.  But as someone who just passes through from time-to-time, it adds a keenness to the experience.  I don’t say all this to sneer: but rather, when visiting somewhere that seems so easy to relate to in so many ways, it’s perhaps more interesting to see that which you don’t understand, like say, Mr Ted Nugent’s views on US foreign policy as expressed to Governor Mike Huckabee.

On my way home, I read about Eli Pariser’s The Filter Bubble, an investigation of the notion that various Web phenomena (in particular, Google’s personalised search and the goldfish bowls of social networks) mean that we will increasingly only hear our own views reflected back at us.

It’s an interesting thought.  And one that it’s hard to latch on to a counter argument for – presumably any source I could lay my hands on is part of my own echo-chamber.   But still, I was delighted that  This Week in Google addressed the topic.  As Gina Trapani pointed out, seeking out contrary viewpoints is simply part of being a developed person: and of course, your online habits will reflect the extent to which you exhibit this behaviour.   For example, my favourite newspaper columnist is Howard Jacobson, which is not to say that I agree with him all the time, but rather, I frequently find myself instinctively disagreeing even as I am swayed by the man’s clever and humane prose.  I am probably far more closely aligned with the unreadable Johann Hari whose only mode of expression seems to be the self-righteous indignation of the politics undergraduate and whose column I would only read out of condescension.

But then, I suppose there is still rather a lot to be indignant about.  And perhaps there are few books to be sold in writing about as well diagnosed a problem as the global digital divide, but it’s that, rather than people’s natural inclination to associate with those with whom they agree, that’s more worrying.  To take a rather gloomy example: the Faces of the Fallen website places an exact figure on American service personnel killed in Afghanistan and Iraq since 2002: it’s 5,885 at time of writing.  But meanwhile, there seems to be no general consensus even to the nearest half million how many Iraqis have died since the invasion of 2003.  Estimates range from under 100,000 to over 1 million.  Obviously, there is no equivalent online epitaph to these people.

We aren’t in a filter bubble to my mind, or at least, if we are, it’s a trivial problem.  The issue is how much digital naval-gazing we’re able to do at the expense of our consideration of that part of the world that still remains predominantly analogue.  Only Ted Nugent would disagree.

repost: Why I think Firefox is the best for users

After a discussion on the Mozilla marketing list, I received several requests to repost to my blog my thoughts about why I feel Firefox is still the best browser for users.  I have mixed feelings about doing this, but only because of course, of course, I am somewhat biased and secondly, this is hardly an authoritative account, both in terms of breadth and depth.

But I do profoundly believe that Firefox is the best browser for a user for a number of reasons, even in 2011 when we see some very large organisations making some very large investments in browser development.  Anyway, if you’re looking for some talking points, here’s my pitch on why I, hand-on-heart, prefer Firefox.  Thanks to Danishka for posing the question.  Mozilla.com is of course, much more authoritative on the topic.

Security & Privacy

It’s hard to speak to the security topic on IE9 given that you often tend to see problems retrospectively in closed browsers.  IE’s track record certainly doesn’t seem so stellar.   And personally, I do not find their independent research on “socially engineered malware” all that credible (nor do Opera and Google, from what I read) .

Firefox and Chrome use a lot of the same back-end for anti-malware and anti-phishing, but Mozilla has clearly offered a vision on privacy and Firefox has a very impressive selection of customisations for enhanced privacy and security today.

Chrome’s privacy approach is reliant upon customisation at the moment,  and IE’s “tracking protection lists” appear somewhat vulnerable to gaming.

Performance

This topic has partially defined the browser market for a long time: but right now, all modern browsers seem very, very fast.  They all win on some benchmark, and in the “real world”, which browser is fastest appears to depend on which website you use.  I’d argue no browser is currently outstanding in this area, although I would acknowledge that Firefox is not that fastest on the one-off activity of starting up.  It’s still very fast though…

User Interface

The user interface in Firefox 4 is “minimalist” in the same way IE9’s is, Chrome is,  etc. but what’s important to me is that we haven’t just chopped menus off and hidden them (which seems like a fair description
of what happened in IE9).  Rather, the UI is still very intuitive and contains features such as switch-to-tab, pinned tabs (which does have an equivalent in Chrome and IE) and tab groups that help the user manage
their workflow.

One obvious gap that’s often cited is the lack of a “new tab” page in Firefox: but the blank screen is intentional as the browser gets of the way of the user and doesn’t distract them in their workflow.  It’s hard to quantify the impact of that, but I’m aware of how distracting technology can be.   It possibly takes a browser without an agenda beyond that of the user to really and truly get out of the way.

Firefox 4’s interface is in fact still very customisable (Alex Limi’s blog on the Fx 4 UI is a great reference ) in a
way that IE and Chrome simply are not.

Customisation

I’d argue that Firefox still leads customisation broadly – although Chrome may quote a higher number of extensions, it’s worth bearing in mind :

  • questionable levels of curation in the Chrome add-on collection, some of the add-ons I’ve used are very disappointing (e.g. they open a pop-up window for a page on an expired domain…)
  •  Chrome add-ons are similar to Jet-Pack add-ons in terms of functionality supported.  Firefox offers that plus much richer, deeper customisation options
  • Firefox has a very strong tradition of user-generated customisation, including the Personas gallery.

And Firefox 4 has a new add-on manager which makes customisation of Firefox also much easier and restartless add-ons.

Sync

Lastly, Firefox Sync is both more secure and more useful that the equivalent in Chrome (and there is no “native” solution for IE, as Microsoft would say).  Firefox Sync is fully encrypted on the client side and allows you to
open tabs up across instances of Firefox.  If you use more than one instance of Firefox, this is incredibly useful!

Clearly, the market is much more competitive than it was 1, 2 or 6 years ago – and clearly there are many topics (especially platform support) that I didn’t go into here.  But I feel that the quality and philosophy behind Firefox still make it the best choice for users.  And if you’re a Windows XP user (and most people on the Web are), there are much, much better options available to you than Internet Explorer.