"Organizations like Xiph, Mozilla, Wikimedia, the FSF, and even On2 itself have recognized the need for free formats and fought hard to make it happen. Now it's your turn. We'll know if you do otherwise that your interest is not user freedom on the web, but Google's dominance." – I feel optimistic about this.
"Your software should just sit there and work and integrate with the rest of your software as you originally specified." – I agree with this very strongly. I find it very upsetting when software vendors – even major, respected ones – engage in this kind of behaviour.
Nice coverage of the browserchoice screen in the Daily Telegraph